Terms of Purchase
Terms of Purchase
Last Updated: September 12, 2026
At Cirevalox, our goal is to provide a purchasing experience that is secure, clear, and reliable. These Terms of Purchase explain the conditions that apply to orders, payments, shipping, cancellations, and other matters connected with purchases made through our website.
By placing an order with Cirevalox, you acknowledge and accept these Terms of Purchase together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies made available on our website.
1. Currency
All transactions completed through Cirevalox are processed in United States Dollars (USD).
Unless otherwise stated, prices displayed on our website, at checkout, and in order confirmation communications are shown in USD.
If you use a bank account or payment method denominated in another currency, your bank or payment provider may apply exchange rates, foreign transaction fees, or other related charges. Cirevalox is not responsible for charges imposed by your bank, card issuer, PayPal, or any other payment service.
2. Accepted Payment Methods
We offer several secure and convenient payment methods for completing your purchase.
Available options may include:
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PayPal
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Major credit cards
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Major debit cards
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Apple Pay
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Google Pay
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Other payment options displayed at checkout
The payment methods shown to you may vary according to your location, device, and payment provider.
All payments are subject to authorization and approval by the applicable payment service provider.
3. Pricing
We make reasonable efforts to ensure that the prices displayed for our jewelry, accessories, and other products are accurate.
Product pricing may be changed at any time without prior notice. However, once an order has been successfully placed and accepted, the price shown in your order confirmation will apply to that purchase.
Promotional offers, discount codes, and special pricing may be governed by separate terms and may not be combined unless we specifically state otherwise.
4. Taxes, Duties & Additional Charges
Applicable taxes may be calculated at checkout based on your shipping destination and relevant legal requirements.
For international orders, customs authorities may apply import duties, taxes, brokerage fees, or other charges.
Unless expressly stated otherwise during checkout, these additional costs are the responsibility of the customer.
5. Order Placement
By placing an order, you confirm that:
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The information you provide is accurate and complete
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You are authorized to use the selected payment method
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Your billing and shipping information is correct
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You agree to pay the total amount displayed at checkout
After an order is submitted, we may send an order confirmation to the email address provided by you.
An order confirmation does not necessarily mean that your order has been finally accepted or shipped.
6. Order Acceptance
Cirevalox reserves the right to accept, refuse, limit, or cancel an order when reasonably necessary.
This may occur for reasons including:
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Product unavailability
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Incorrect product details or pricing
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Payment authorization problems
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Suspected fraudulent or unauthorized activity
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Inaccurate billing, customer, or shipping information
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Orders that do not comply with our policies
If an order is canceled after payment has already been collected, the relevant amount will be returned to the original payment method.
7. Payment Authorization
Your chosen payment method may be authorized or charged when your order is placed.
If payment is declined, reversed, or otherwise cannot be completed, we may be unable to fulfill your purchase.
Cirevalox is not responsible for delays caused by banks, financial institutions, payment providers, or incorrect payment details provided by the customer.
8. Jewelry, Sizing & Fit Information
Certain jewelry and accessory products offered by Cirevalox may be available in different sizes, dimensions, lengths, finishes, or styles.
Customers should carefully review the product description, sizing details, measurements, material information, care guidance, and other specifications before completing a purchase or wearing an item.
Some jewelry pieces or accessories may require specific sizing considerations, handling, or care.
Customers are responsible for determining whether the selected size, style, dimensions, and product specifications are suitable for their preferences and intended use.
9. Product Care
We encourage customers to follow all care, cleaning, storage, handling, and usage instructions provided with each jewelry item or accessory.
Products should only be worn, handled, cleaned, stored, and used in a way that is consistent with their intended purpose.
Jewelry and accessories that require particular cleaning, storage, moisture protection, chemical avoidance, or handling methods should be maintained according to the relevant product instructions.
10. Order Changes & Cancellations
We begin preparing orders as soon as reasonably possible after they are received.
If you wish to change or cancel an order, please contact us at:
Please send any cancellation or modification request as soon as possible after submitting your order.
We cannot guarantee that an order can be changed or canceled once processing or fulfillment has begun.
Orders that have already shipped generally cannot be canceled and may instead need to be returned after delivery in accordance with our Return & Refund Policy.
11. Shipping
All purchases are shipped according to our Shipping Policy.
Processing and delivery times may vary due to product availability, destination, carrier operations, customs procedures, or other circumstances outside our reasonable control.
Any shipping or delivery timeframe provided is an estimate only and is not guaranteed.
12. Order Tracking
Once tracking details become available, they will generally be sent to the email address linked to your order.
Please note that tracking information may require additional time to activate or update after a shipping label has been created.
13. Returns & Refunds
Eligible purchases are covered by our 30-day return policy.
All returns must satisfy the eligibility requirements and conditions described in our Return & Refund Policy.
After an eligible returned item has been received and inspected, approved refunds will generally be issued to the original payment method.
Your bank, card issuer, or payment provider may require additional time before the refunded amount appears in your account.
14. Optional Checkout Services
Cirevalox may offer optional checkout services including Shipping Protection or Tipping.
These services are completely voluntary and are not required to complete a purchase.
They are only included with an order when selected during checkout.
For additional information, please review our Shipping Protection & Tipping Policy.
15. Product Availability
All jewelry, accessories, and other products are offered subject to availability.
We may limit quantities, discontinue products, or modify product availability at any time without advance notice.
If an item becomes unavailable after your order has been submitted, we may contact you regarding available alternatives or provide a refund for the unavailable product.
16. Product Information
We take reasonable steps to present product descriptions, images, specifications, colors, materials, dimensions, sizes, finishes, and other relevant details as accurately as possible.
However, the actual appearance of a product may vary slightly due to lighting, photography, screen settings, production changes, material characteristics, or similar factors.
Minor variations that do not materially affect the normal use or functionality of an item may not be treated as defects.
17. Fraud Prevention
To help protect our customers and our business, we may review orders and transactions for signs of fraudulent or unauthorized activity.
In certain situations, we may request additional information before an order is fulfilled.
Orders that cannot be reasonably verified may be delayed or canceled.
18. Chargebacks & Payment Disputes
If you experience an issue related to your purchase, please contact us first at:
We will make reasonable efforts to resolve legitimate concerns involving orders, payments, shipping, returns, or refunds directly with you.
Starting a chargeback while a refund or customer support matter is already being reviewed or processed may cause additional delays.
Nothing in this section limits any rights that may be available to you under applicable law or through your payment provider.
19. Limitation of Purchase
Products purchased from Cirevalox are intended primarily for personal or household use unless we expressly state otherwise.
We reserve the right to restrict or cancel quantities that reasonably appear to have been ordered for unauthorized resale, commercial redistribution, fraudulent activity, or other improper purposes.
20. Changes to These Terms
We may update these Terms of Purchase from time to time to reflect changes in our business operations, payment methods, policies, legal requirements, or services.
The latest version will be posted on our website together with the applicable updated effective date.
21. Contact Us
If you have questions about an order, payment, purchase, or these Terms of Purchase, please contact us:
Email: support@cirevalox.com
Phone: (502) 789-7550
Website: https://cirevalox.com
Company: IPGS (Hong Kong) Limited
Address: UNIT G15, TIN HAU APPLE SOLO, 14 KINGS ROAD, TIN HAU, HONG KONG